Value for COOs: scaling and predictable execution

Drive operational efficiency

Automated, data-enriched review scorecards centralise goals, 1:1 notes, feedback, praise, values and skills, eliminating blank-page syndrome.

Total alignment and one source of truth

Integrate daily execution tools such as Jira and Salesforce to replace manual performance reporting with real-time dashboards. OKRs cascade to break down departmental silos.

Enforce organisational rigour

Replace gut-feel reviews and “loudest voice” promotions with a standardised 3-pillar framework (goals, skills, values), measured consistently across departments.

Proactively manage underperformance

Underperformance flags, trends and analytics, plus documented, data-enriched PIPs and performance histories, to manage low performance fairly and objectively.

Customer proof

Sertis completed review cycles 75% faster after consolidating 3 HR systems into one hub.

All customer stories →

Related: performance management framework · performance review bias guide · Revolut People vs Lattice

Other roles: CEOs · CHROs · COOs · Chiefs of Staff · Line Managers · Employees

On the call you walk Ash through your current review cycle. You leave with 3 specific fixes for it, whether or not you buy anything, plus an optional price for your headcount if you want one.

Capabilities and customer results as described in the Revolut People executive overview (2026). Rewritten in our own words.