Finance · Enterprise · UK
How Revolut sped up engagement reviews by a month per quarter
Key results
- About 1 month per quarter freed up from engagement data review
- 13 percentage point increase in employee satisfaction in 6 months (engagement survey results after a compensation overhaul)
The challenge
Revolut runs regular engagement surveys across 50+ departments and 1,300+ teams. Managers faced a huge volume of data just to set priorities, and the engagement team typically needed 4 weeks to analyse results and decide next steps, which made timely decisions hard.
The solution
Revolut rolled out Revolut People's AI tools across its workforce. The AI cross-references engagement and performance data to show what motivates top performers, and suggests action plans for managers, shrinking review time from weeks to days.
The results
The engagement review freed up roughly 1 month per quarter. Leadership could act on far more current data; the first project was a compensation overhaul, which was followed by a 13 percentage point increase in employee satisfaction (engagement survey results immediately after the change) in 6 months.
“We’ve compressed analysis from weeks to days, and can now review all our quarterly engagement surveys in just 4 weeks. It’s given us back about 25% of our quarter.”
On the call you walk Ash through your current review cycle. You leave with 3 specific fixes for it, whether or not you buy anything, plus an optional price for your headcount if you want one.
Source: Revolut People published customer story. Rewritten in our own words; metrics, names, titles and quotes as published.