Fintech · Scale-up · Bulgaria
How Paynetics built a data-driven performance culture
Key results
- 100% adoption rate on performance tracking features in 6 months
- Grew to over 150 employees in 18 months
The challenge
Paynetics grew to over 150 employees in 18 months. The manual performance and goal-setting processes that had worked at startup size stopped keeping up. Managers struggled to assess their teams objectively, employees couldn't see how their work connected to company goals, and informal feedback no longer worked for a larger organisation. They needed a structured performance framework, company-wide goal alignment and reliable data for talent decisions.
The solution
With Revolut People, Paynetics moved from ad-hoc processes to a structured, regular cycle. All performance metrics sit in one scorecard; Jira integration links daily work to strategic goals; AI summarises 1:1s to support continuous feedback; skills gaps are surfaced for development and retention decisions; and surveys gather targeted feedback.
The results
Within 6 months Paynetics reached 100% adoption of the performance tracking features. Managers and employees use the platform in 1:1s to align, track progress and update goals; employees have clearer expectations; and directors get an immediate view of high performers, skills gaps and where support is needed.
“It's exciting to see how much things have improved with every new cycle. Just six months after implementation, we saw managers and employees proactively using Revolut People during their 1:1 conversations for real-time alignment, progress tracking, and updating goals.”
On the call you walk Ash through your current review cycle. You leave with 3 specific fixes for it, whether or not you buy anything, plus an optional price for your headcount if you want one.
Source: Revolut People published customer story. Rewritten in our own words; metrics, names, titles and quotes as published.